RETURN POLICY
Return Conditions:
- Merchandise must be returned within 30 days of purchase.
- Merchandise must be unused, in pristine condition, with all original tags and packaging.
- Individual items may have specific return terms; please refer to the item page description for details.
- Customized items, food, and personal care products are non-returnable.
Refund Policy:
- Upon receiving the return and confirming it meets the conditions, we'll issue a full refund.
- Refunds will be credited back to the original payment method. Please allow time for the refund to appear in your account.
Return Process:
- Contact our customer service team with your order number and reason for return.
- We'll provide a return confirmation and, if applicable, a return label.
- Package the item(s) and mail them to the designated address using the return label.
- Once we receive and review the return, we'll process your refund promptly.
Return Fees:
- Consumers are responsible for shipping costs for returns caused by them. Costs vary depending on the courier chosen.
- If items are damaged or incorrect due to our error, consumers are not responsible for return shipping costs.
Contact Information: For inquiries or assistance, reach out to our customer service team at service@cureefficace.com.
Return Process Guide:
- Contact Customer Service: Email service@cureefficace.com with your order number and reason for return.
- Await Confirmation: We'll promptly confirm your return request and provide guidelines.
- Prepare the Item: Ensure the item is unused and in its original packaging with tags intact.
- Ship the Item: Use the provided return label to mail the item to the designated address.
- Refund Processing: Once we receive and review the return, your refund will be processed promptly