RETURN POLICY

Return Conditions:

  1. Merchandise must be returned within 30 days of purchase.
  2. Merchandise must be unused, in pristine condition, with all original tags and packaging.
  3. Individual items may have specific return terms; please refer to the item page description for details.
  4. Customized items, food, and personal care products are non-returnable.

Refund Policy:

  1. Upon receiving the return and confirming it meets the conditions, we'll issue a full refund.
  2. Refunds will be credited back to the original payment method. Please allow time for the refund to appear in your account.

Return Process:

  1. Contact our customer service team with your order number and reason for return.
  2. We'll provide a return confirmation and, if applicable, a return label.
  3. Package the item(s) and mail them to the designated address using the return label.
  4. Once we receive and review the return, we'll process your refund promptly.

    Return Fees:

    1. Consumers are responsible for shipping costs for returns caused by them. Costs vary depending on the courier chosen.
    2. If items are damaged or incorrect due to our error, consumers are not responsible for return shipping costs.

    Contact Information: For inquiries or assistance, reach out to our customer service team at service@cureefficace.com.

    Return Process Guide:

    1. Contact Customer Service: Email service@cureefficace.com with your order number and reason for return.
    2. Await Confirmation: We'll promptly confirm your return request and provide guidelines.
    3. Prepare the Item: Ensure the item is unused and in its original packaging with tags intact.
    4. Ship the Item: Use the provided return label to mail the item to the designated address.
    5. Refund Processing: Once we receive and review the return, your refund will be processed promptly